Digital literacy: Problems faced by telecenter users in Mexico
The paper draws on a case study research carried with telecentre users in Mexico through inteviews with users, operators and a focus group. To classify the information, they use and interesting framewokr (digital literacy framework) developed by Esthet-Alkalai in 2004 which is also part of this literature reviews. Main findings are related to the lack of awareness of the users regarding their needs, for example, how they evaluate the quality of content and their difficulties to find relevant information when needed.
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Submitted by dani matielo on Mon, 01/12/2009 - 18:07